@inproceedings{costa2012towards,
  title={Towards integrating online social networks and business intelligence},
  author={Costa, Paulo RS and Souza, Fernando F and Times, Val{\'e}ria C and Benevenuto, Fabr{\'\i}cio},
  booktitle={IADIS International Conference on Web Based Communities and Social Media},
  volume={2012},
  year={2012}
}