Referencias

ACR99

M. Ackerman, L. Cranor, and J. Reagle.
Privacy in e-commerce: Examining user scenarios and privacy preferences.
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ADGY98

N. Adam, O. Dogramaci, A. Gangopadhyay, and Y. Yesha.
Electronic Commerce: Technical, Business, and Legal Issues.
Prentice Hall, 1998.

AIS93

R. Agrawal, T. Imielinski, and A. Swami.
Mining association rules between sets of items in large databases.
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AMRZ99

V. Almeida, W. Meira Jr., V. Ribeiro, and N. Ziviani.
Efficiency analysis of e-brokers in the electronic marketplace.
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AS95

R. Agrawal and R. Srikant.
Mining sequential patterns.
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AS96

R. Agrawal and R. Srikant.
Mining quantitative association rules in large relational tables.
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AW96

M. Arlitt and C. Williamson.
Web Server Workload Characterization: The Search for Invariants.
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Bam98

P. Bamburry.
A taxonomy of internet commerce.
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BBA99

A. Büchner, M. Baumgarten, S. Anand, M. Mulvenna, and J. Hughes.
Navigation pattern discovery from internet data.
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BC98

P. Barford and M. Crovella.
Generating representative web workloads for network and server performance evaluation.
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BC99

P. Barford and M. Crovella.
A performance evaluation of hypertext transfer protocols.
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BCS98

C. Roncancio B. Chidlovski and M. Schneider.
Semantic cache mechanism for heterogeneus web querying.
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Ber96

P. Bernstein.
Middleware: A model for distributed system services.
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BFOS84

L. Breiman, J. Friedman, R. Olshen, and C. Stone.
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Bhi96

A. Bhimani.
Securing the commercial internet.
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BL99

J. Borges and M. Levene.
Mining navigation patterns with hypertext probabilistic grammars.
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BLCL94

T. Berners-Lee, R. Cailliau, A. Luotenen, H. Frystyknielsen, and A. Secret.
The World Wide Web.
Communications of the ACM, 37(8), August 1994.

BLFF96

T. Berners-Lee, R. Fielding, and H. Frystyknielsen.
Hypertext Transfer Protocol - HTTP/1.0 - RFC 1945.
http://www.ietf.org/rfc/rfc1945.txt, May 1996.

BLFM98

T. Berners-Lee, R. Fielding, and L. Masinter.
Uniform Resource Identifiers (URI): Generic Syntax and Semantics - RFC 2396.
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BM99

A. Basu and S. Muylle.
Customization in online trade processes.
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Boo94

G. Booch.
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BSZ98

M. Bichler, A. Segev, and J. Zhao.
Component-based e-commerce: Assesment of current practices and future directions.
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Bus45

V. Bush.
As We May Think.
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CFLS91

M. Carey, M. Franklin, M. Livny, and E. Shekita.
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CGS98

J. Cataudella, D. Greely, and B. Sawyer.
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CLR91

T. Cormen, C. Leiserson, and R. Rivest.
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CLR00

M. Crovella, C. Lindemann, and M. Reiser.
Internet performance modeling: The state of the art at the turn of the century.
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CMS97

R. Cooley, B. Mobasher, and J. Srivastava.
Web mining: Information and pattern discovery in the world wide web.
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Coc95

A. Cockcroft.
Sun Performance and Tuning.
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Com95

D. Comer.
Internetworking with TCP/IP, volume I - Protocols, Principles and Architecture.
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Con99

World Wide Web Consortium.
HTML 4.01 Specification.
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Dav93

A. Davis.
Software Requirements: Objects, Functions, and States.
Prentice-Hall, 1993.

DMA00

B. Diniz, W. Meira Jr., and V. Almeida.
Análise de desempenho da terceirização de serviços de comércio eletrônico.
In Anais do XVIII Simpósio Brasileiro de Redes de Computadores, Belo Horizonte, MG, Maio 2000. SBC.

DW99

P. DuBois and M. Widenius.
MySQL.
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EG98

J. Ettwein and D. Guay.
Internet commerce basics.
EM - Electronic Markets, 8(1):12-15, May 1998.

EKL99

K. Evans, J. Klein, and J. Lyon.
Transaction internet protocol.
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Internet Engineering Task Force.

EN99

R. Elmasri and S. Navathe.
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Addison-Wesley, 3rd edition, 1999.

Eve77

B. Everitt.
Cluster Analysis.
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Fei99

J. Feiler.
Database-Driven Web Sites.
Morgan Kaufmann, San Francisco, California, 1999.

Fou99

The Apache Software Foundation.
http://www.apache.org/, 1999.

FRM00

N. Fonseca, R. Resende, and W. Meira Jr.
Dynamic Aspects of Documents of the Brazilian Web.
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GHL99a

S. Gomory, R. Hoeh, J. Lee, M. Podlaseek, and E. Schonberg.
Analysis and visualization of metrics for online advertising.
Report, IBM Institute of Advanced Commerce, November 1999.
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GHL99b

S. Gomory, R. Hoeh, J. Lee, M. Podlaseek, and E. Schonberg.
E-commerce intelligence: Measuring, analyzing and reporting on merchandising effectiveness of online stores.
Report, IBM Institute of Advanced Commerce, July 1999.
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GKM82

S. Graham, P. Kessler, and M. McKusick.
gprof: a Call Graph Execution Profiler.
In Proceedings of SIGPLAN '82 Symposium on Compiler Construction, pages 120-126, June 1982.
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GMF99

J. Gettys, J. Mogul, H. Frystyk, L. Masinter, P. Leach, and T. Berners-Lee.
Hypertext Transfer Protocol - HTTP/1.1 - RFC 2616.
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GR93

J. Gray and A. Reuters.
Transaction Processing: Concepts and Techniques.
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Gun00

S. Gundavaram.
CGI Programming with Perl.
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Har75

J. Hartigan.
Clustering Algorithms.
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HF94

J. Han and Y. Fu.
Dynamic generation and refinement of concept hierarchies for knowledge discovery in databases.
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HFH99

B. Huberman, M. Franklin, and T. Hogg.
Enhancing privacy and trust in electronic communities.
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HK99

H. Hlavacs and G. Kotsis.
Modeling user behaviour - a layered approach.
In Proceedings of the Seventh International Symposium on Modeling, Analysis and Simulation of Computer and Telecommunication Systems, MASCOTS'99. IEEE Computer Society, 1999.

HKP91

J. Hertz, A. Krogh, and R. Palmer.
Introduction to the Theory of Neural Computation, volume I of Lecture Notes.
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Jac92

I. Jacobson.
Object-Oriented software engineering- A use case driven approach.
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JBR99

I. Jacobson, G. Booch, and J. Rumbaugh.
The Unified Software Development Process.
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JJJ00

S. Jamin, C. Jin, Y. Jin, D. Raz, Y. Shavitt, and L. Zhang.
On the placement of internet instrumentation.
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Joh97

G. John.
Enhancements to the Data Mining Process.
PhD thesis, Stanford University, March 1997.

Kil98

P. Killelea.
Web Performance Tuning.
O'Reilly & Associates, 1998.

KM97

D. Kristol and L. Montulli.
RFC 2109: HTTP state management mechanism, Feb 1997.

KMK99

B. Krishnamurthy, J. Mogul, and D. Kristol.
Key Differences between HTTP/1.0 and HTTP/1.1.
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Kos97

D. Kosiur.
Understanding Electronic Commerce (Strategic Technology Series).
Microsoft Press, 1997.

KR98

D. Krishnamurthy and J. Rolia.
Predicting The QoS of an Electronic Commerce Server: Those Mean Percentiles.
In Proceedings of the Workshop on Internet Server Performance, June 1998.
Madison, Wisconsin, USA.

KRS98

G. Kappel, W. Retschizegger, and B. Schröder.
Enabling technologies for electronic commerce.
In Proc. of the XV IFIP World Computer Congress, Aug/Sep 1998.

Lam78

L. Lamport.
Time, clocks, and the ordering of events in a distributed system.
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Lin98

D. Lincke.
Evaluating integrated electronic commerce systems.
EM - Electronic Markets, 8(1):7-11, Jan 1998.

LL99

B. Laurie and P. Laurie.
Apache, the Definitive Guide.
O'Reilly, 1999.

LLC00

Secure Electronic Transaction LLC.
SET, 2000.

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Luo98

A. Luotonen.
Web Proxy Servers.
Prentice Hall, Upper Saddle River, New Jersey, 1998.

MA98

D. Menascé and V. Almeida.
Capacity Planning for Web Performance - Metrics, Models and Methods.
Prentice-Hall, 1998.

MA00

D. Menascé and V. Almeida.
Scaling for e-Business: Technologies, Models, Performance, and Capacity Planning.
Prentice-Hall, May 2000.

MAFM99a

D. A. Menascé, V. Almeida, R. Fonseca, and M. A. Mendes.
A methodology for workload characterization of e-commerce sites.
In Proc. 1999 ACM Conference on Electronic Commerce, November 1999.

MAFM99b

D. A. Menascé, V. Almeida, R. Fonseca, and M. A. Mendes.
Resource management policies for e-commerce servers.
In Proc. Second Workshop on Internet Server Performance, Atlanta, GA, May 1st 1999.
in conjunction with ACM SIGMETRICS 99/FCRC.

McD99

D. McDavid.
A standard for business architecture description.
IBM Systems Journal, 38(1), 1999.

Mil97

Millicent.
Millicent web site, 1997.

http://www.millicent.digital.com/.

MK98

C. Musciano and B. Kennedy.
HTML - The Definitive Guide.
O'Reilly & Associates, Inc, third edition, 1998.

ML

W. Meira Jr. and T. LeBlanc.
Profiling.
To appear in Encyclopedia of Distributed Computing - Kluwer Academic Press.

MS00

N. Miller and P. Steenkiste.
Collecting network status information for network-aware applications.
In Proceedings of Infocom 2000, 2000.

MY97

R. Miller and Y. Yang.
Association rules over interval data.
In ACM SIGMOD Intl. Conf. Management of Data, pages 452-461, 1997.

Nat

National Laboratory for Applied Network Research.
Squid Internet Object Cache.
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Nel65

T. Nelson.
A File Structure for the Complex, the Changing and the Indeterminate.
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Net97

NetBill.
Netbill web site, 1997.

http://www.ini.cmu.edu/netbill/.

Neu95

B. Neuman.
Security, payment and privacy for network commerce.
IEEE Journal on Selected Areas in Communications, 13(8):1523 - 1531, October 1995.

NS96

T. Nguyen and V. Srinivasan.
Accessing Relational Database from the World Wide Web.
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Ous94

J. Ousterhout.
Tcl and Tk Toolkit.
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PE97

M. Perkowitz and O. Etzioni.
Adaptive web sites: Automatic synthesizing web pages.
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Pea85

J. Pearl.
Heuristics.
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Pit98

J. Pitkow.
Summary of WWW Characterizations.
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PMA00

G. Paixão, W. Meira Jr., V. Almeida, D. Menascé, and A. Pereira.
Design and implementation of a tool for measuring the performance of complex e-commerce sites.
In Proceedings of the 11th International Conference on Modelling Tools and Techniques for Computer and Communication System Performance Evaluation (Performance Tools 2000), March 2000.

PPR96

P. Pirolli, J. Pitkow, and R. Rao.
Silk from a sow's ear: Extracting usable structures from the web.
In Proceedings of the ACM Conference on Human Factors in Computing Systems, CHI-96, Vancouver,Canada, 1996. ACM.

PRMR99

B. Possas, F. Ruas, W. Meira Jr., and R. Resende.
Geração de regras de associação quantitativas.
In Anais do XV Simpósio Brasileiro de Bancos de Dados, pages 317-331, Florianópolis, Outubro 1999. SBC.

PVB93

B. Pine II, B. Victor, and A. Boynton.
Making mass customization work.
Harvard Business Review, pages 108-119, September - October 1993.

Ras92

E. Rasmussen.
Clustering Algorithms, chapter 11, In Information Retrieval, pages 419-442.
Prentice-Hall, 1992.

RBP91

J. Rumbaugh, M. Blaha, W. Premerlani, F. Eddy, and W. Lorenson.
Object-Oriented Modeling and Design.
Prentice-Hall, 1991.

RC99

J. Reagle and L. Cranor.
The platform for privacy preferences.
Communications of the ACM, 42(2):48-55, February 1999.

RS95

J. Rayport and J. Sviokla.
Exploiting the virtual value chain.
Harvard Business Review, pages 75-85, November - December 1995.

RSA78

R. L. Rivest, A. Shamir, and L. Adleman.
A method for obtaining digital signatures and public-key cryptosystems.
Communications of the ACM, 21(2), Feb 1978.

Sch97

B. Schmid.
Requirements for electronic markets architecture.
EM - Electronic Markets, 7(1), Feb 1997.

SCS95

R. Signore, J. Creamer, and M. Stegman.
The ODBC Solution: Open Database Connectivity in Distributed Environments.
McGraw-Hill Series on Computer Communications. McGraw Hill, February 1995.

Sey98

P. Seybold.
How to Create a Profitable Business Strategy for the Internet and Beyond.
Times Books / Random House, 1998.

SP91

G. Shapiro-Piatetsky.
Discovery, analysis, and presentation of strong rules.
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Sta99

W. Stallings.
Cryptograhy and Network Security: Principles and Practice.
Prentice-Hall, second edition, 1999.

Sti95

D. Stinson.
Cryptography: Theory and Practice.
CRC Press, 1995.

Ten97

J. Tenebaum.
Eco system: Commercenet's architectural framework for internet commerce.
EM - Electronic Markets, 7(1), Feb 1997.

TPC00

TPC - Transaction Processing Council.
TPC Benchmark W, 2000.
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Tyg96

J. Tygar.
Atomicity in electronic commerce.
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WCSP96

L. Wall, T. Chistiansen, R. Schwartz, and S. Potter.
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Wei85

S. Weisberg.
Applied Linear Regression.
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WLS98

G. Winfield, T. Lawrence, and C. Stewart.
Designing Systems for Internet Commerce.
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Wri97

C. Wrigley.
Design criteria for electronic market servers.
EM - Electronic Markets, 7(4), Dec 1997.

YM96

N. J. Yeager and R. E. McGrath.
Web Server Technology.
Morgan Kaufmann Publishers, San Francisco, California, 1996.

YOK99

M. Yumoto, K. Oh, and N. Komoda.
Customization Rule Generation for Electronic Sales Promotion System in Wholesale Industry.
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You89

E. Yourdon.
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Zur92

J. Zurada.
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